Privacy Policy

Effective Date: October 23, 2024

At Web Nexus Infotech (“we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our WhatsApp automation web application available at interacto.in (“Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Information You Provide

• Account Details: When registering, we may collect your name, email address, phone number, and business name.
• WhatsApp Information: If the Service requires integration with WhatsApp, we may store access tokens, phone numbers, and chat templates that you configure.
• Payment Information: If you purchase paid services, we collect payment details through trusted third-party providers such as Razorpay.

b) Automatically Collected Data

• Log Data: Includes IP address, browser type, and access timestamps for security and analytics.
• Cookies and Tracking: Cookies help us store preferences and track user behavior on our platform. You can manage cookies through browser settings.

c) Third-Party Integrations

• We may use Meta’s WhatsApp API to facilitate messaging services. Any data sent through these APIs is subject to Meta’s privacy policies.

2. How We Use Your Information

• To provide and maintain the Service.
• To send WhatsApp messages on your behalf as per your instructions.
• To manage customer support requests and notifications.
• To analyze user behavior and improve the functionality of our Service.
• To comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

• With Third-Party Service Providers: We may share limited information with cloud hosting services, analytics providers, and payment gateways such as Razorpay.
• Legal Requirements: We may disclose personal information if required by law or in response to legal processes.
• Business Transfers: In the event of a merger or sale, personal data may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure. We encourage you to use strong passwords and be mindful of unauthorized access.

5. User Rights

• Access & Correction: You can access or update your personal information through your account settings.
• Deletion: You may request the deletion of your account and associated data by contacting support.
• Data Portability: Upon request, we can provide a copy of your data in a machine-readable format.

6. Data Retention

We retain personal data as long as necessary to provide the Service or comply with legal obligations. Once no longer required, we delete the data securely.

7. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via email or a notice on our platform. Please review the policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Web Nexus Infotech
Goda, Kazirhut, Lakurdi, West Bengle
Email: webnexusinfotech@gmail.com
Phone: +91- 9091134493